Re: Battery...

Robert E. Daniels ((no email))
Tue, 28 Sep 1993 10:56:17 +0501 (EDT)

On Tue, 28 Sep 1993, Eugene Levine wrote:

> Date: Tue, 28 Sep 93 06:53 PDT
> From: Eugene Levine <elevine@world.std.com>
> To: Multiple recipients of list <ultralite-list@grot.starconn.com>
> Subject: Re: Battery...
>
> Dear Fellow Ultraliters:
>
> Just a word about NEC - I'm surprised by bthe lack of appreciation being
> shown on thislist. Here's a machine many years out of production, bought
> byt many of us at steep discount from mail order houses specializing in
> remainders and discontinued models. And NEC - voluntarily - recalls this
> the batteries in the old model, replaces the bad batteries and offers a
> cash payment to boot! and all we can do is think up clever ways to bilk them.
>
> Really! How about recognizing NEC's responsible attitude toward customers,
> such as its willingness to support out-of-production machines (and
> out-of-warranty); willingness to seek out potential recipienytts, and
> generous treatment of customers.
>
> We really should find a way to reward this good behavior, and not try to
> find clever ways around their minimal restrictions.
>
> Or do we subscribe to the cracker ethic: it's always the victim's fault if
> they don't assume everyone else is a crook?
>
> With love
> Gene Levine
> elevine@world.std.com
>

Here here!
And while we are at it, how about a show of appreciation to Brian
Smithson! Without this mailing-list I would be in the dark about the
battery recall and much more.

Robert Daniels robert_daniels@unc.edu
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