> From: William C Fenner <fenner@cmf.nrl.navy.mil>
> Subject: Re: Frequencies for X*Press? Changing a converter to a different freq?
> Well, I called up X*Press technical support. They were very nice, and told me
> the frequency used in my area, and although I couldn't do the modification
> myself, they would be glad to ship me out a new box that was tuned for the
> proper frequency. I would then send my current box back when I got the new one.
> Pretty good customer service, I'd say.
> Something that kind of surprised me was that they still had records on this box
> that my father purchased about 5 years ago. We had a little trouble until I
> told him that the purchase would have been under my father's name, not mine.
> Bill
That was my experience as well. I tried to post a message to that effect a
couple of days ago, but I guess it didn't go out. The people at X*Press are
really very helpful and, you must admit, swapping out a box after five years
for free is unheard of - 'till now.
-- Richard Schaal Motorola Computer Group M/S AZ43 DW278 2900 South Diablo Way, Tempe, AZ 85252 Voice: (602)438-3519 Fax: (602)438-3836 E-Mail: rschaal@phx.mcd.mot.com "This is a great place to work.... there's a going away party every Friday!"