e: My Manager..

PATRICK WHITTEMORE (pswhitte@vnet.net)
Thu, 26 Oct 1995 23:43:56 -0400 (EDT)

YOu right i sould have been more carefull Anything that happens to our
zoomer thas NOT your fault..:) But i have been known to send things that
was broken by the user and TSP still fix it.. (for instance one cusomer
bought a 199.00 dallor phone and didn't purchase the tsp He came back
the next day wanting to purchase it and when he did he laid the
merchandise on the table.. He had droped the handset out of the car and
it was scratched dented and tore up badly.. But tsp fixed it..:? i dont
know i guess it has to be the curcomstance..:))

On Wed, 25 Oct 1995, Phil Blevins wrote:

>
> >
> >If anything gos wrong with unit within the
> >warrenty time just return it to ANY radio shack around the world and get
> >to repaired for FREE!..:)
> >
> >
>
> Except if you drop it or damage it yourself in which the TSP does NOT cover
> it. You will have to pay the bill yourself in that case. Many Radio Shack
> salesmen have told me otherwise but when we went over the TSP together it
> became clear TO THEM that damage is not covered. I found this out the hard
> way when I dropped a covered piece of Tandy electronics, it quit working, I
> brought it in (proud to have purchased the TSP), they checked it out,
> declared that I must've dropped it and that it was therefore not covered by
> the TSP. I was hopping mad because I had specifically asked the salesman
> about that when I bought the warranty. My wife still won't let me buy
> anything from the Shack because of the money they cost me on that deal (I
> was ready to forgive and forget). But if the screen calibration goes haywire
> or the ROM glitches out it would be nice to have it covered. I personally
> will take it as a sign from God that I shuld try the OmniGo or the Next
> thing after that (using my old Wizard 9600 while I wait).
>
> Phil Blevins
> Regional Consultant
> Autism Division,
> SC Department of Disabilities and Special Needs
> /\ /\
> ______________/ /______/ /_______________________
> /------------ / /------/ /-----------------------/
> /-------------/ /------/ /-----------------------/
> /_____________/ /______/ /_______________________/
> \/ \/
> NO BARRIERS/NO SEGREGATION
>
>
> My home page is... http://www.awod.com/gallery/rwav/pblevins/
>
>